Privacy Policy

Last updated: December 2025

1. Data Collection

Rabis1 collects the following types of data to provide our services:

  • Personal information: Name, email, phone number of workshop owners and staff
  • Customer information: Name, phone number, email of workshop customers
  • Vehicle information: License plate, VIN, make/model, year of manufacture
  • Images and videos: Media documenting vehicle condition Before/During/After
  • Operational data: Work Orders, quotes, repair history

2. Purpose of Use

Data is collected to:

  • Provide and operate Rabis1 services
  • Store Before/After evidence for workshops
  • Send notifications to customers about vehicle status
  • Improve service quality
  • Provide technical support and customer service

3. Data Security

  • Data is encrypted during transmission (TLS/SSL)
  • Multi-tenant system ensures workshop data is segregated
  • All important actions are recorded in audit logs
  • Media after submission cannot be edited or deleted by regular staff

4. Data Ownership

  • All data generated in Rabis1 belongs to the workshop
  • Rabis1 does not claim ownership of customer data
  • Workshops can export their data at any time
  • Export formats: CSV, JSON, or ZIP (including media)

5. Data Storage

  • Media is stored on Cloudflare R2
  • Storage duration depends on subscription plan
  • Metadata (customers, vehicles, work orders) is not deleted when subscription expires
  • Warnings will be sent before media is deleted due to quota limits

6. Third-Party Sharing

Rabis1 does not sell or share data with third parties, except:

  • Infrastructure service providers (storage, notifications)
  • When required by law enforcement

7. Contact

If you have questions about the privacy policy, please contact: info@rabis1.com